7e772 Privacy Policy — How We Protect Your Data

1 Data We Collect

7e772 collects personal data through several channels: directly from you when you register an account or interact with the platform, automatically through your use of the website, and in limited circumstances from trusted third-party verification services. The categories of data we collect are set out below.

1.1 Registration & Identity Data

When you create a 7e772 account, we collect the information you provide in the registration form. This includes:

• Full legal name
• Date of birth (to verify you are 18 years of age or older)
• Email address
• Mobile phone number
• Residential address in Bangladesh (district, city, or full address as applicable)
• Username and encrypted password
• Preferred currency (Bangladeshi Taka / ৳ BDT)

1.2 Identity Verification (KYC) Documents

To comply with responsible gaming obligations and anti-money-laundering (AML) best practices, 7e772 may request documentary evidence to verify your identity and address. Documents collected under this process may include:

• National ID Card (NID) issued by the Bangladesh Election Commission
• Passport or driving licence
• Proof of address (utility bill, bank statement, or government correspondence dated within 90 days)
• Proof of payment method ownership (screenshot of registered bKash, Nagad, Rocket, or Upay wallet)

KYC documents are stored securely and accessed only by authorised compliance personnel. They are not used for any purpose other than identity verification and regulatory compliance.

1.3 Financial & Transaction Data

When you make deposits or withdrawal requests on 7e772, we collect and retain transaction records including deposit amounts, withdrawal amounts, payment method type, transaction timestamps, and transaction reference numbers. Full payment credentials (such as wallet PINs or card numbers) are never stored in plain text and are processed exclusively through certified secure payment intermediaries.

1.4 Gaming Activity Data

7e772 maintains records of your betting and gaming activity on the platform, including games played, bets placed, game outcomes, session timestamps, and wagering history. This data is used for account management, dispute resolution, responsible gaming monitoring, and internal analytical purposes to improve the platform experience.

1.5 Technical & Device Data

When you access 7e772, we automatically collect certain technical information including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session duration. This data helps us maintain platform security, detect fraudulent access patterns, and optimise the site for different devices commonly used in Bangladesh.

2 How We Use Your Data

7e772 processes your personal data only for the purposes described below, based on one or more of the following legal grounds: performance of a contract (your account agreement with us), compliance with a legal obligation, legitimate interests of the platform, or your explicit consent.

2.1 Account Management & Service Delivery

The primary use of your personal data is to create and maintain your 7e772 account, process your deposits and withdrawal requests, provide access to games and betting markets, and communicate with you about your account status, security, and transactions. Without this data, we cannot deliver the services you have signed up for.

2.2 Identity Verification & Fraud Prevention

7e772 uses your identity and KYC data to verify that you are who you claim to be, that you meet the 18+ age requirement, and that your use of the platform does not involve fraudulent, deceptive, or criminal activity. Our fraud prevention systems continuously analyse transaction patterns, login behaviour, and gaming activity to detect and prevent money laundering, bonus abuse, and multi-accounting.

2.3 Responsible Gaming Monitoring

Your gaming activity data is used by 7e772's responsible gaming systems to identify patterns that may indicate problem gambling behaviour — such as rapidly escalating bet sizes, extended uninterrupted sessions, or sudden changes in deposit frequency. Where such patterns are detected, our team may proactively reach out with responsible gaming resources or apply protective account measures.

2.4 Customer Support

When you contact 7e772's support team via live chat or email, the information you provide (including your account details, the nature of your query, and any supporting documentation you share) is used to resolve your request. Support interactions are logged for quality assurance, staff training, and dispute resolution purposes.

2.5 Platform Improvement & Analytics

Aggregated and anonymised technical and behavioural data is used by 7e772's internal teams to understand how players use the platform, identify areas for improvement, test new features, and optimise performance for users connecting from Bangladesh. Individual players are never identified in internal analytics reports.

2.6 Marketing Communications

If you have opted in to receive promotional communications, 7e772 may use your email address or phone number to send you information about bonuses, new games, seasonal promotions (such as those tied to BPL cricket, Eid, or Pohela Boishakh), and platform updates. You may opt out of marketing communications at any time by contacting [email protected] or using the unsubscribe mechanism in any marketing email.

3 Data Sharing & Third Parties

7e772 does not sell your personal data. We share data with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

3.1 Payment Processors

To process your deposits and withdrawals, 7e772 shares transaction data with licensed payment service providers who facilitate transfers through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card networks including Visa and Mastercard. These providers are contractually bound to handle your data securely and only for payment processing purposes.

3.2 Identity Verification Providers

7e772 may use third-party KYC and identity verification services to cross-reference the documents you submit against authoritative data sources. These providers operate under strict data processing agreements and are prohibited from retaining your documents beyond the period required to complete the verification check.

3.3 Game Content Providers

When you play games from third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, limited session data (such as a session token and stake amounts) is exchanged with the relevant provider to deliver the game and settle results. These providers do not receive your full personal profile and are bound by data processing agreements consistent with their own published privacy standards.

3.4 Legal & Regulatory Authorities

7e772 may be required to disclose your personal data to law enforcement agencies, financial intelligence units, or sporting integrity bodies where we receive a lawful request to do so, or where we are obligated to report suspicious activity under applicable anti-money-laundering regulations. In such cases, disclosure is limited strictly to what is required by law.

3.5 Business Transfers

In the event that 7e772 undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change via the registered email address on your account prior to your data being transferred, and you will have the opportunity to request account closure if you do not wish your data to be transferred.

4 Cookies & Tracking Technologies

7e772 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, remember your preferences, maintain your login session, and analyse how the site is used. This section explains the types of cookies we use and their purpose.

4.1 Essential Cookies

These cookies are strictly necessary for the platform to function. They enable you to log in to your account, maintain your session while navigating between pages, and access secure areas of the site. Without these cookies, core functions of 7e772 cannot operate. Because they are essential, they cannot be disabled.

4.2 Functional Cookies

Functional cookies remember your preferences and settings to improve your experience on subsequent visits. For example, they may store your preferred language (English), your last-used game lobby filter, or notification preferences. These cookies do not track your activity across other websites.

4.3 Analytical Cookies

7e772 uses analytical cookies to understand how players navigate the platform — for example, which game categories are most visited, how long sessions typically last, and at which point players encounter difficulty. This data is aggregated and anonymised. It is used solely to improve the platform and is never linked back to individual accounts for commercial purposes.

4.4 Managing Cookies

You can manage or delete cookies through your browser settings. Most modern browsers allow you to refuse new cookies, delete existing cookies, or receive a warning before a cookie is stored. Note that disabling essential cookies will impair your ability to use key features of 7e772 including account login. Instructions for managing cookies are available in the help documentation of all major browsers.

5 Data Retention & Storage

7e772 retains your personal data for as long as your account is active and for a defined period after account closure, in line with our legal and compliance obligations. The following retention principles apply:

• Active accounts: All personal data associated with an active account is retained for the duration of the account's existence plus the applicable post-closure retention period.
• Transaction records: Financial transaction data is retained for a minimum of five years following the transaction date, in compliance with anti-money-laundering record-keeping obligations.
• KYC documents: Identity verification documents are retained for a minimum of five years following the closure of the associated account.
• Support correspondence: Customer support interactions are retained for three years from the date of the interaction.
• Gaming session logs: Detailed gaming activity logs are retained for two years and then archived in aggregated form.
• Marketing data: If you have opted out of marketing communications, your opt-out preference is retained indefinitely to ensure we do not inadvertently re-add you to marketing lists.

5.1 Storage Location

Your data is stored on secure servers. 7e772 takes all reasonable technical and organisational measures to ensure that personal data is protected against unauthorised access, accidental loss, destruction, or alteration. Access to personal data is restricted on a strict need-to-know basis and all staff with access to sensitive player data are subject to confidentiality obligations.

5.2 Data Minimisation

When the retention period for a category of data expires, 7e772 securely deletes or permanently anonymises that data so it can no longer be linked back to you as an individual. We periodically audit our data holdings to ensure we are not retaining information beyond the periods stated in this policy.

6 Your Privacy Rights

As a player on 7e772, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Request" and a description of your request. We will respond within a reasonable timeframe after verifying your identity.

6.1 Right of Access

You have the right to request a copy of the personal data that 7e772 holds about you, including information about how it is used and with whom it has been shared. We will provide this information in a structured, commonly used format.

6.2 Right to Rectification

If any personal data held about you by 7e772 is inaccurate or incomplete, you have the right to request that it be corrected. You can update certain account details (such as your email address or phone number) directly within your account settings; for other corrections please contact our support team.

6.3 Right to Erasure

You may request that 7e772 delete your personal data. We will honour erasure requests where we have no overriding legal obligation to retain the data — for example, where your transaction history must be kept for anti-money-laundering compliance, erasure of that specific data will not be possible until the mandatory retention period has elapsed.

6.4 Right to Restriction of Processing

In certain circumstances you may ask 7e772 to restrict how we process your data — for example, while the accuracy of data you have disputed is being verified. During a restriction period, we will continue to store your data but will limit its use to the minimum necessary.

6.5 Right to Data Portability

Where technically feasible, you have the right to receive your personal data in a structured, machine-readable format so that it can be transferred to another service provider. Contact [email protected] to request a data export.

6.6 Right to Object to Marketing

You have the absolute right to object to your personal data being used for direct marketing purposes at any time. Upon receipt of a valid objection, 7e772 will immediately cease using your data for marketing and will suppress your details from future marketing campaigns.

7 Data Security Measures

7e772 takes the security of your personal data seriously and maintains a layered approach to data protection that covers technical infrastructure, operational procedures, and staff training.

7.1 Technical Safeguards

• SSL/TLS Encryption: All data in transit between your browser or device and the 7e772 platform is encrypted using 256-bit SSL/TLS protocols, preventing interception by unauthorised parties.
• Encrypted Data Storage: Sensitive data fields — including passwords, payment credentials, and identity document scans — are stored using industry-standard encryption at rest. Passwords are hashed using a secure one-way algorithm and are never stored or transmitted in plain text.
• Access Controls: Access to production databases and personal data systems is restricted to authorised personnel only, using role-based access controls and multi-factor authentication.
• Penetration Testing: 7e772's technical infrastructure is subject to regular security assessments to identify and remediate vulnerabilities before they can be exploited.
• Firewall & Intrusion Detection: Platform systems are protected by enterprise-grade firewalls and real-time intrusion detection systems that monitor for suspicious access patterns around the clock.

7.2 Operational Safeguards

All 7e772 staff who handle personal data are subject to confidentiality agreements and receive regular training on data protection obligations and security best practices. Incidents or suspected breaches are escalated according to an internal incident response protocol, and affected players will be notified without undue delay where a breach is found to pose a significant risk to their rights.

7.3 Your Role in Security

While 7e772 implements robust technical protections, the security of your account also depends on you. You are responsible for choosing a strong, unique password for your 7e772 account, keeping your login credentials confidential, logging out from shared or public devices, and reporting any suspected unauthorised access to [email protected] immediately. 7e772 cannot be held responsible for security breaches arising from your failure to protect your own credentials.

8 Policy Updates & Contact

7e772 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, applicable law, or the services we offer. When we make a material change to this policy, we will update the "Effective date" shown at the top of the document and, where the change significantly affects how we use your data, we will notify you via the email address registered to your account.

Continued use of the 7e772 platform after a policy update constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you remain informed about how your data is handled. If you have any objection to a change, please contact us before the change takes effect — if we cannot resolve the objection to your satisfaction, you have the right to close your account and request deletion of your data in accordance with Section 6 of this policy.

8.1 How to Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 7e772, please contact our support team using the details below. We are available 24 hours a day, 7 days a week and aim to respond to all privacy-related enquiries promptly.

• Email: [email protected] (please use the subject line "Privacy Request" for data-related queries)
• Live Chat: Available directly on the 7e772 platform when logged in to your account
• Support hours: 24/7, responses in English